CHRISTOPHER DESROCHERS
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My Growth As A Regional Coordinator For Manitoba E-Association

9/1/2015

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“There is no end to education. It is not that you read a book, pass an examination, and finish with education. The whole of life, from the moment you are born to the moment you die, is a process of learning.” – Jiddu Krishnamurti
I have written this blog post to highlight my achievements as a regional coordinator for Manitoba E-Association, explain how I have grown as a result of the program, and shed some light on how I believe my recently acquired experience will increase the achievability of my future plans.

When I applied for the position of regional coordinator I only had a basic understanding of what the position entailed. I knew the overarching duties, which consisted of the following:
  • Training, supporting, and overseeing Youth Interns at Intern Host Organizations (IHO's).
  • Ensuring IHO's and Interns complete all there required forms.
  • Ensuring the IHO’s priorities are met by Youth Interns.
  • Preparing reports for the Youth Internship Initiative as required (e.g. youth reports, impact data reports, etc).
  • Collecting payroll hours.
  • Developing links and communicating with assigned IHO’s.
  • Collecting success stories and supervisor reports.
  • Liaising with Manitoba E-Association and IHO’s regarding the Youth Internship Program on an ongoing basis.
  • Duties as required to ensure the success and continuation of the program.

Beyond this my knowledge was minimal. In light of my marginal knowledge, I believed working as a regional coordinator would provide me with invaluable supervisory experience and the opportunity to utilize some of the leadership knowledge I gained via management courses I completed as part of my Master’s in Library and Information Studies. My experience as an intern for Manitoba E-Association in 2013 led me to believe there would likely be many opportunities to further my knowledge, try new things, and help others as a regional coordinator.
“Learning is what most adults will do for a living in the 21st century.” – S. J. Perelman
While just over three months into my six-month term as a regional coordinator I have had many successes (see bottom of post for a detailed list) and a multitude of learning opportunities. One of those learning opportunities involved dealing with individuals who consistently failed to respond to emails. This experience led me to pursue alternate methods of communication (e.g. phone and leaving notes within timesheets), research how to write effective messages, and converse with co-workers about their own tips and tricks for effective communication. Another of those learning opportunities involved learning how to communicate and respond to inquiries in a changing environment. For example, one day I may be told something is due at the end of the program and two days later this may change to three weeks from now. This experience led me to be more aware of the clarity of my emails and more understanding when confronted with frustrated individuals. This experience also led me to calmly focus on the end goal and effectively communicate to others why they should do the same.

While working for Manitoba E-Association I have especially enjoyed telecommuting, exchanging knowledge with others, and taking advantage of the freedom to explore and learn whatever technological issue strikes my fancy. After all, learning is most effective when one is curious about what one is learning.
“Curiosity is the wick in the candle of learning.” – William Arthur Ward
Working from home has led me to feel extremely comfortable communicating and participating virtually via Skype, Google Hangouts, or similar methods of communication. In addition, daily meetings with the executive director and other regional coordinators have proven to be very effective for exchanging ideas, sharing knowledge, and hashing out solutions to problems facing individuals or the group as a whole.
“Collaboration is important not just because it’s a better way to learn. The spirit of collaboration is penetrating every institution and all of our lives. So learning to collaborate is part of equipping yourself for effectiveness, problem solving, innovation and life-long learning in an ever-changing networked economy.” – Don Tapscott
To facilitate the sharing of relevant and desired knowledge with interns I regularly made note of activities and projects being conducted at sites while checking intern timesheets. Next I used this information to send interns an email or add a note within their timesheet about resources I thought they might benefit from. For example, one intern wrote they were researching typing lessons to assist community members at their site. Upon seeing this I wrote them a note about a website I used to teach keyboarding skills during my time as a youth intern in 2013.

Shortly into the program I was provided with the opportunity to manage the Manitoba E-Association Facebook page (an opportunity I eagerly accepted). I saw this as a great chance to combine self-directed learning and knowledge sharing as social media would make it easy for me to share interesting and useful news and articles with a wide variety of users (including interns and site supervisors who accepted my invitation to ‘like’ the page).  
Picture
Manitoba E-Association Facebook Page - Page Likes, Post Reach, and Engagement for 01/03/2015 – 01/09-2015
“The computer is my favourite invention. I feel lucky to be part of the global village. I don’t mean to brag, but I’m so fast with technology. People think it all seems too much, but we’ll get used to it. I’m sure it all seemed too much when we were learning to walk.” – Yoko Ono
One of my major projects involved the creation and delivery of a webinar on 'Constructing And Refining Google Search Queries'. Completing this project involved selecting a topic, developing an outline, research, compiling information, creating slides, creating a form for interns to fill out to determine when would be a good time to deliver the webinar, learning how to use Google Hangouts, providing interns with enough training and information to be able to meet online via Google Hangouts, troubleshooting technical difficulties, obtaining feedback, and evaluating the process to learn how to more effectively conduct similar projects in the future.

Currently my goal is to become the branch head of a public library. I believe my time as a regional coordinator is increasing the achievability of this goal. I am acquiring skills and improving others that would be essential for the branch head of a public library to possess (e.g. experience managing and coordinating a group of individuals to complete assigned tasks, solve problems, and creatively implement new ideas). In addition my position has enabled me to grow my professional network while gaining real work experience.

As we pass the halfway point of my term I look back proudly on what I have achieved, the lives I have assisted, and the memories of fruitful conversation. I have received appreciative comments from many yet a single thank you would make it all worth it.
“A single conversation across the table with a wise man is better than ten years mere study of books.” – Henry Wadsworth Longfellow

Successes

  • Shared knowledge and resources with interns, site supervisors, executive director and fellow regional coordinators.
  • Gained experience using Google products (i.e. Gmail, Google Sheets, Google Slides and Google Docs) for business purposes (e.g. created a database of Manitoba libraries and generated an online form for parties interested in attending my webinar on ‘Constructing And Refining Google Search Queries’ to fill out).
  • Began participation in ICANN (Internet Corporation for Assigned Names and Numbers) and the global Internet Society. 
  • Gained supervisory experience monitoring interns, dealing with communication issues, and solving problems (e.g. interns completing unpermitted activities). 
  • Learned to troubleshoot human resource-related issues.
  • Created a project plan for a project titled (dot)library.
  • Created presentations to train interns on Web Engines, Service Canada, Google Sheets, and Google products and services.
  • Gained experience managing, overseeing, and correcting intern timesheets.
  • Gained experience facilitating communication between individuals and organizations with different levels of technological knowledge.
  • Gained experience creating and evaluating action plans.
  • Gained experience managing, maintaining, and creating office documents.
  • Took on a leading role managing Manitoba E-Association’s Facebook page.
  • Gained experience completing monthly site reports and evaluating intern performance.
  • Gained experience orientating site supervisors and interns with Google Hangouts, Google Drive, Google Sheets, shared presentations and timesheets via phone, email, Skype, Google Hangouts and screen sharing application.
  • Helped orientate newly hired regional coordinators.
  • Searched for applicants for intern positions with Manitoba E-Association. Answered questions and passed on cover letters and resumes.
  • Utilized free time from core duties to expand my knowledge of a variety of topics, including:
    • Proposal Writing
    • Internet Governance
    • Internet Terms and Infrastructure
    • Letter Writing
    • Business Communications
    • Productivity Applications (e.g. Boomerang for Gmail)
    • Copyright and technology-related concepts (e.g. temporary reproduction of works on computers in the form of the cache, copying programs or parts of programs to facilitate interoperability, Marrakesh Treaty to ensure accessibility of all individuals with print disabilities, and copyright exceptions for text and data mining).
    • Computer Networking
    • Social Networking
    • Transactional Analysis
    • Robert’s Rules of Order
    • Bourinot’s Rules of Order
    • Metasploit (penetration testing software)
    • Facebook Privacy
    • And More!
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​Welcome to my digital corner! I've created this website to document my achievements, share my thoughts, connect with kindred spirits, and expand my personal learning network. Feel free to explore my diverse achievements, delve into my thought-provoking musings, discover my recommendations, and join me in the journey of self-discovery and lifelong learning. As a passionate advocate for intellectual exploration and a believer in the power of connections, this platform embodies my commitment to nurturing the curious mind. Thank you for visiting and sharing in this ongoing adventure.

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